Mr. Banker had not previously dealt with one major issue in my case. Before calling him, I had tried other attorneys, but they wouldn't even try to work my case. Mr. Banker increased his knowledge in the matter (the major issue) and stuck to it -winning the case. He was very good about keeping me updated and clear about what going on -there was no deception. He showed both heart and diligence and persevered to win the case on my behalf. I am very grateful.